At Roberto Aviary, every African Grey we raise is a piece of our heart. From the moment a tiny egg is laid to the day it spreads its wings to join a loving new family, our entire focus remains on health, safety, and emotional well-being. We don’t just raise birds; we nurture living souls that think, feel, and bond. Our health guarantee and shipping process are designed with one purpose — to ensure that every single parrot leaves our home in perfect condition, both physically and emotionally, and arrives in yours ready to begin a new chapter of love.

The health of our African Greys is not something we take lightly. It’s the foundation of everything we do. Each parrot is raised in a clean, spacious, and temperature-controlled environment where they enjoy plenty of sunlight, fresh air, balanced nutrition, and daily human interaction. We work closely with certified avian veterinarians who regularly examine our birds, test for diseases, and help us maintain top health standards across the entire aviary. Every chick is carefully monitored through all stages of growth — from hand-feeding to weaning, feathering, and behavioral development.

Before any African Grey leaves Roberto Aviary, it undergoes a complete wellness examination. We provide full veterinary documentation confirming that the bird is free from contagious diseases, bacterial infections, and genetic disorders to the best of our knowledge. Each bird is also DNA sexed if requested, so you’ll have accurate information about your parrot’s gender. We don’t rush this process. We only release a parrot once we are absolutely certain that it’s fully weaned, eating on its own, strong, alert, and emotionally ready for travel or rehoming.

Our health guarantee extends beyond words — it’s a real promise, born out of integrity and love. We guarantee that every African Grey leaving our aviary is healthy at the time of departure. We stand behind this with a written health warranty that ensures you are protected in case of any unexpected health issue that arises shortly after arrival. While parrots are delicate beings and can be sensitive to environmental changes, we are confident in the strength and care of our birds. If within the first few days your parrot shows any signs of illness confirmed by a licensed avian veterinarian, we will work with you compassionately and fairly. Depending on the situation, we may offer to replace the bird or cover part of the veterinary treatment after verifying the report.

However, our guarantee relies on proper care after the parrot arrives. Once your African Grey is home, its ongoing health depends on your attention, environment, and handling. Parrots can easily become stressed by sudden temperature changes, poor diet, or lack of sleep. We provide a detailed care guide and are always available for advice to ensure your new family member settles comfortably. Our support doesn’t end when you take your parrot home — we’ll always be here to answer questions and help you keep your bird healthy, happy, and emotionally fulfilled.

We ask every new owner to take their African Grey to a qualified avian veterinarian within 72 hours of arrival for a routine checkup. This step protects both you and the bird by ensuring that everything is well after travel. It also helps your vet establish a baseline record for future health visits. If during this examination any major concern arises, we ask to be notified immediately so we can work together on the next steps.

When it comes to shipping, we understand that the idea of sending or receiving a bird through travel can feel stressful. But at Roberto Aviary, we’ve developed a process that prioritizes comfort, safety, and calmness for every single African Grey we ship. We use only trusted, pet-safe air transport services that specialize in live animal handling. Each shipment is planned with precision — from timing to temperature control — to ensure that your bird experiences as little stress as possible.

Before shipping, we carefully prepare your parrot. The bird is given a full health check, a light meal, hydration, and a few hours of quiet rest to reduce anxiety. We use airline-approved, ventilated travel carriers that are spacious enough for the bird to move comfortably. Inside the crate, we include soft padding, absorbent material, perches, and a small food and water container designed to prevent spillage. The crate is clearly labeled with the bird’s identification, destination, and “Live Animal – Handle with Care” tags.

Flights are always booked during calm hours of the day, avoiding extreme weather and ensuring minimal layovers. We coordinate directly with you to choose a flight schedule that works best for both you and your parrot. Once your African Grey is on the way, we provide you with tracking details and constant communication until the bird reaches your hands. Most of our shipments are completed within a few hours, and we stay in touch throughout the entire journey to make sure everything goes smoothly.

Upon arrival, the bird is released into your care at the nearest major airport in the pet cargo area, where professionals hand the bird over to you. We always recommend that you bring a towel or small blanket to cover the carrier lightly to reduce visual stress on the way home. Once you get home, open the crate in a calm, quiet room, and allow your parrot time to adjust. Remember, this is a new environment — let them explore and feel safe at their own pace. Offer clean water and fresh fruit after they settle, and speak softly to reassure them.

We always appreciate a quick message or call once your African Grey arrives safely. We love hearing about those first magical moments — the curious look, the soft chirp, the first stretch of their wings in their new home. Those stories mean the world to us because we know how much love and patience goes into each bird before it reaches that point.

Shipping a parrot isn’t just a delivery to us — it’s a handover of trust. Every journey represents the bond between our aviary and your family. That’s why we handle every step as if we were sending a member of our own family, because in truth, we are.

At Roberto Aviary, honesty, health, and compassion guide everything we do. Our health guarantee is our way of assuring you that we stand behind our birds completely. Our shipping process is our promise that distance will never come between love and care. From our home to yours, we make sure that every African Grey travels safely, arrives healthy, and begins its life with you surrounded by love, comfort, and confidence.

We take immense pride in knowing that each parrot we raise will go on to bring laughter, companionship, and warmth into its new home. Whether you live nearby or thousands of miles away, we will make sure your new feathered friend reaches you safely, soundly, and ready to fill your home with joy.

Because here at Roberto Aviary, we don’t just send parrots we send love wrapped in feathers, trust sealed in care, and happiness that lasts a lifetime.